About
Black Koffee Kare was created to offer women the support, care and understanding that traditional services often overlook. Our work is rooted in real experience, compassion and the belief that every woman deserves a life that feels calm, safe and aligned.
Why I Created Kare
Healing from my own trauma will not be in vain. And I can’t keep witnessing people who deserve the most help not receiving the level of care they actually need.
I worked as a Mental Health Care Assistant in an MH hospital. I went in as someone fascinated by the mind — someone who genuinely wanted to help people clear their minds and find themselves again. But what I saw was neglect, inconsideration, and a complete lack of empathy. I watched patients be abandoned, misunderstood, traumatised and dismissed. Yet they were also funny, intelligent, creative and full of potential.
They wanted safety, stability, guidance and peace — basic things every human deserves.
I know from my own life what it feels like to struggle with mental health, to be depressed, to be neurodivergent — where even brushing your teeth takes effort, where showering feels impossible, and sending a simple meter reading feels like climbing a mountain. Those small responsibilities pile up, and suddenly everything feels unbearable.
I created Black Koffee Kare because I wanted to be the practical helping hand I never had. I want to help women live peacefully with everything in order — their mind, their body, their home, their routines. To help them align their life with who they truly are inside.
I couldn't ignore the pain I saw every day.
Other staff would roll their eyes at someone in distress:
“Room G just wants attention.”
No — she needed attention.
She needed understanding.
She needed compassion, safety and calm.
Black Koffee Kare exists to provide exactly that.
Rikki Richards
Founder & Lived-Experience Practitioner
Who we are
Black Koffee Kare is a lived-experience wellbeing service supporting women who are rebuilding their lives after mental health challenges.
We are practical, hands-on, compassionate and non-judgemental.
We support the woman, not the diagnosis.
We help women regain control of their lives through:
confidence-building and identity care
routine and life management
home resets and organising
wellbeing and personalised movement
essentials support
soft, steady emotional guidance
Every client begins with a Discovery Session™, where we learn their story and create a personalised Kare Plan™.
What We Do
Our Approach
We work with empathy, patience and lived understanding.
Our approach is:
trauma-aware
practical and hands-on
personalised
rooted in dignity and respect
completely judgement-free
We meet women where they are — and walk with them as they rebuild.
How We Support Women
We help women regain control of their lives through:
confidence-building and identity care
routine and life management
home resets and organising
wellbeing and personalised movement
essentials support
soft, steady emotional guidance
Every client begins with a Discovery Session™, where we learn their story and create a personalised Kare Plan™.
To create a world where every woman has access to real, practical, compassionate support — not judgement, not dismissal, not waiting lists.
A world where healing feels held.
A world where no woman has to rebuild alone.
Our vision
Our 7 Values
1. Authenticity
We show up real, honest and human — no masks, no judgement.
2. Compassion
We meet every woman with empathy, patience and genuine care.
3. Dignity
We support women in ways that protect their pride, privacy and autonomy.
4. Empowerment
We help women rebuild confidence, routines and self-belief, step by step.
5. Practical Support
We focus on real-life help — homes, routines, wellbeing, daily tasks.
6. Lived Experience
We lead with understanding, not theory. We’ve been where they are.
7. Community
We build a circle of support so no woman feels alone in her healing.
Meet the Kare Team
Every member of the Kare Family brings a different strength to Kare.
Learn their stories and the hearts behind our mission.